As Expo Türkiye, we use cookies to provide a reliable and enhanced shopping experience. If you click on the Decline option, unfortunately we will not be able to offer you a personalized experience based on your preferences and interests.
You can change the consent settings for cookies by clicking Settings. You can access the clarification text about which personal data we collect and how we use it through cookies here.
If you do not have an active order process, you could close your store by contacting our support team or by sending an e-mail, or
you could stop this.
By logging into your shop panel, click to ''Product Management''
under list products , click the edit button on the right and change your product information.
You could add or update your product description under the "Product Description" in the "Edit Product" section.
You could contact our support team or e-mail us to change your shop name.
Please contact our support team for e-mail address to change.
Please contact our technical team to update the bank information. Your bank account information will be updated according to the information you have requested.
You could update your password by clicking the "Forgot Password" option in the "User Login" section and sending a password reset to e-mail.
You could also change your shop password using the "Forgot Password" option in the "Shop Panel Login" section.
By checking the junk and spam boxes in your e-mail address
corporate e-mail addresses can sometimes be blocked for security reasons. For incoming e-mails from Expo Ebay please click on the 'No Spam' button.
You could change your contact information through the Expo Ebay Support or by e-mail.
Membership type selection (Individual, GMBH or in other form companies) cannot be updated. If your business type has changed, you will need to register using the new membership.
The reasons for suspending your membership on Expo Ebay will be communicated to you on the "Information Page" at the bottom of the website. Depending on the situation description, you could submit your defense to us via the "Support Request" or contact our support team.
After scanning or photographing the documents, you could upload them to the system in JPEG, PDF or PNG format.
You could upload the documents to our system after entering your shop information in the "Open Shop" section.
Missing or incorrect documents will be recognized by the system and approval of your membership will be denied.
When you open a sale shop on Expo Ebay, you could select the category you want to sell from the "Create shop" field several times. If you want to make changes in this field, you could contact our customer service or update by e-mail.
· Your tax number and business registration must be up to date.
· All pages in the documents must be loaded completely and legibly. Line breaks should not be truncated and the requested information should be complete.
· Only the front of the ID card may be loaded.
· The proof of activity must belong to the last 3 months.
· “Zip code” must be entered correctly.
You cannot cancel your document once you have uploaded it and sent it for approval. After the document has been reviewed and your incorrect document has been rejected, you could e-mail your correct document.
You could only create one active membership on Expo Ebay for your company's tax number. Should your old membership be inactive when new memberships are opened, your "Membership Application" will be accepted after review.
1-Filling out the membership form – uploading the documents required in the membership form to the system – approval process
2-Completing the Membership Form: This is the field to fill in the information you have requested.
3-Uploading the documents required in the membership form to the system: After completing the membership form, below is the area where the documents you request will be uploaded to the system in the type and format you request.
4-Approval Process: This is the final step of the approval process where your documents will be reviewed and your shop membership will be offered for sale. Your memberships will be approved within a maximum of 48 hours and you will be informed.
All companies with a tax number, e-mail and bank account in the Republic of Turkey can sell on Expo Ebay.
At Expo Ebay, payments are only transferred to the bank account of the registered company name. In this context, payments cannot be made to a different bank account than the name stated on your business registration.
The personal information you enter when registering with Expo Ebay will not be shared with other members and third parties without your consent, except in the cases defined in the "Membership Agreement". You can find more information about your data protection rights in our "Privacy Policy".
Your Expo Ebay account is the place where you could manage your orders, returns, shipping, product listing, customer relationships, everything related to your business.
Customers can rate the products they have purchased in the Product Reviews section. Through these comments, customers share their opinions and experiences about the product with other users and guide them in their purchase. Positive comments for your store are one of the factors that have the biggest impact on sales. Comments will be published after approval.
When uploading a new product, you could add your product images by clicking on the "Upload Image" button in the "Product Image" section at the bottom of the "Product Information".
You could give your products a discount in the form of a certain amount of the retail price or a discount on the desired price.
It means the item number that the system defines separately for the products. This is done automatically by the system.
Product description is the field where descriptive information about the product is entered.
You could list your products on Expo Ebay using three different methods.
1. Manual (single)
2. Bundled with Excel, XML
3. Bundled with API integration
You would track your payments on the "My Shop Payments" section in the shop panel, you would also get information by contacting our support line or by sending us an e-mail.
It's a tool that allows you to be in the advertising section at the top of the page, gives your products or campaigns a chance to get more traffic and allows you to reach more users.
Advertising fees; It varies depending on the number of hours or days you choose, the type of ad, and the keywords. For more information you can email the ads department or contact our support team.
Our shop fees vary depending on the number of products you upload to the platform. It is set to 0-1000 items ($5.00) per month. After the first trade is made, the shop fee is paid and the subscription process begins. Your subscription continues monthly until you cancel it.
7% commission will be deducted from products sold by you.
Companies that buy from manufacturers and wholesalers, after making the monthly account activation payment of $2.50 valid for 30 days through Pay-Pal or PayTR, they can contact the stores where they can see the prices for a month and complete their purchase.
